Case Studies

Industry - Business Processing Outsourcing Solutions

World’s leading BPM service provider deploys Aspiring Minds assessments across 7 countries and 70 delivery centers!

A Business process management provider headquartered in Bangalore with over 42,000 employees across 73 office centers in 7 countries. They are consistently ranked as one of the best global outsourcing companies in the world by the International Association of Outsourcing Professionals (IAOP®).*

A leading professional services company reduces time-to-hire by 60% by completely automating their candidate evaluation process.

A leading business-process services company with 400+ clients representing industry leaders worldwide was looking to automate their hiring process. They needed a more efficient way to evaluate customer service candidates and identify top performers.

Sitel scales recruiting and hires best-in-class customer service teams with AI powered assessments

An outstanding customer experience starts with your call center and sets you apart from your competition. How well your customer service, call center and online support reps understand and communicate is often the difference between delighting customers or losing them.

Concentrix optimizes hiring using Aspiring Minds’ AI powered English language assessments

Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE:SNX), is a leading business services company focused on customer engagement and improving business outcomes for over 450 global clients across five continents.