Case Studies

Location - Philippines

Sitel scales recruiting and hires best-in-class customer service teams with AI powered assessments

An outstanding customer experience starts with your call center and sets you apart from your competition. How well your customer service, call center and online support reps understand and communicate is often the difference between delighting customers or losing them.

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Concentrix optimizes hiring using Aspiring Minds’ AI powered English language assessments

Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE:SNX), is a leading business services company focused on customer engagement and improving business outcomes for over 450 global clients across five continents.

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