HR Insights

Know the competencies, skills required and the assessment framework for various corporate job roles

Customer Service Executive

Featured Job Profiles

We’ve all needed help from a Customer Service Executive at one time or another, sometimes it’s a cell phone with garbled display, or a lost credit card, or an urgent flight booking.

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Bank Relationship Manager

Featured Job Profiles

The main scope of work of a bank relationship manager lies in handling clients and offering them help and advice on various banking related queries. Whenever we visit a bank it is the relationship manager that we usually talk to for most cases, be it opening an account with the bank or some guidance on financial investments.

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Analyst – Fresher/ Entry Level

Featured Job Profiles

In today’s complex business environment, an organization’s adaptability and agility can become either the keys to success or path for failure. Analysts help businesses by synthesizing external and internal data and communicating them clearly to all stakeholders, facilitators and partners.An analyst is principally responsible for interpreting data, formulating reports and making recommendations based upon the research findings. Analyst is required to to understand, define and document the object of research, apply qualitative and quantitative techniques to interpret the data and present the findings and recommendations to management to help them make decisions.

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Customer Support Executive

Featured Job Profiles

Every individual has conversed with a customer support executive at some point of time or the other. Be it a glitch in the credit card statement or a mismatch in telephone bills or malfunctioning of a laptop – all that we do is right away dial in the customer support helpline. The geographical location of the executive taking up the call does not even pass a thought.

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Pharmaceutical Trainee – Entry Level

Featured Job Profiles

India’s pharmaceutical sector is gaining its position as a global leader. Currently it is the world’s third-largest in pharmaceutical industry in terms of volume and stands 14th in terms of value. The Pharmaceutical companies usually recruit pharmacy graduates for its various activities.

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Housekeeping Attendant

Featured Job Profiles

The housekeeping attendant in the Tourism and Hospitality industry is a professional who performs routine duties to maintain public areas, guestrooms and the restrooms in a clean and orderly manner, under the supervision of housekeeping supervisor. The individual must know how to use manual tools to sweep, scrub, mop, wipe and dispose waste. He/she should also be able to address guest requests and problems and is expected to maintain a flexible schedule throughout weekends and holidays.

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Front End Developer

Featured Job Profiles

A front-end web developer is responsible for implementing visual elements that users see and interact with in a web application. The objective of designing a site is to ensure that when the users open up the site they see the information in a format that is easy to read and relevant.They are usually supported by back-end web developers, who are responsible for server-side application logic and integration of the work front-end developers do.

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Hotel Food & Beverage Manager – Entry Level

Featured Job Profiles

Food and Beverage (F&B) Manager in a hotel is part of the management team responsible for managing restaurants, bars and banquet halls of the hotel. F&B manager handles the overall operations of F&B outlet including maximizing profits, maintaining quality standards and managing staff. F&B manager roles and responsibilities include:

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Retail Sales Associate

Featured Job Profiles

A retail sales associate is essentially the face of a retail outlet. In making a customer’s first visit to one continuing for a lifetime, doesn’t just lie the magic of the company’s products but also the pretty face selling it.

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Retail Personal Banker

Featured Job Profiles

A retail personal banker is the first point of contact for customer in a bank branch. They meet and interact with existing and potential customers and constitute the face and selling point for the bank.

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Software Engineer – Fresher/Entry Level

Featured Job Profiles

Entry level software engineers form the bulk of hiring for any IT services company. The hired candidates are generally taken through a 3-5 months training by the companies before putting on the job. To get the right candidate, one needs to use smart shortlisting criteria. Traditionally, companies have used English, Logical Ability and Quantitative Ability as parameters to hire these candidates. Whereas English is needed for comprehension and communication, quantitative and logical ability are required to be successful in technical training.

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Human Resource Manager

Featured Job Profiles

Human resource management is an important part of any organization, whether large or small. Human resources manager develop, suggest and execute policies and decisions relating to the personnel within an organization. They ensure that the organization has the right staff balance in terms of experience and skills, training and development needs of employees are met with and overall seeing that the employer’s business aims are met with.

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