Customer Service, Contact Center and Business Process Outsourcing (BPO)
SVAR - Spoken English
Automated spoken English test that measures fluency, pronunciation, active listening, vocabulary, gr...
SVAR - Spoken French
Automated spoken French test that measures fluency, pronunciation, active listening, vocabulary, gra...
SVAR - Spoken Spanish
Automated spoken Spanish test that measures fluency, pronunciation, active listening, vocabulary, gr...
WriteX - Email Writing
Open response test that evaluates the ability to write proper emails in English. The test provides s...
WriteX - Essay Writing
Open response test that evaluates the ability to write in English on a given topic. The test provide...
Customer Orientation
Situational judgment test that measures the ability to resolve customer queries, requests and compla...
Customer Service Situational Judgment Test
Situational judgment test that measures the ability to make good decisions in customer service situa...
Effective Performance Management
Situational judgment test that measures the ability to track the team's performance, provide feedbac...
Team Lead Situational Judgement Test
Situational judgment test that measures the ability to make good decisions as a team lead. The candi...
Basic Computer Literacy (Simulation)
A simulated test that measures the ability to use MS Word, MS Excel, and email to perform basic task...
Data Entry
Simulated data entry test that measures the ability to accurately transcribe data from pre-filled fo...
Typing
A typing test that evaluates typing speed and accuracy....