Customer Service, Contact Center and Business Process Outsourcing (BPO)

SVAR - Spoken English

SVAR is an automated AI-powered language assessment of spoken English proficiency. SVAR auto-evaluat...

SVAR - Spoken French

SVAR is an automated AI-powered language assessment of evaluating the proficiency in speaking the Fr...

SVAR - Spoken Spanish

SVAR is an automated AI-powered language assessment of evaluating the proficiency in speaking the Sp...

WriteX - Email Writing

WriteX – a written language proficiency test auto-evaluates business communication skills of the c...

WriteX - Essay Writing

WriteX: a written language assessment auto-evaluates the essay written by the candidate. Using natur...

Customer Orientation

Situational judgment test that measures the ability to resolve customer queries, requests and compla...

Customer Service Situational Judgment Test

Situational judgment test that measures the ability to make good decisions in customer service situa...

Effective Performance Management

Situational judgment test that measures the ability to track the team's performance, provide feedbac...

Team Lead Situational Judgement Test

Situational judgment test that measures the ability to make good decisions as a team lead. The candi...

Basic Computer Literacy (Simulation)

A simulated test that measures the ability to use MS Word, MS Excel, and email to perform basic task...

Data Entry

Simulated data entry test that measures the ability to accurately transcribe data from pre-filled fo...

Typing

A typing test that evaluates typing speed and accuracy....

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