Customer Service, Contact Center and Business Process Outsourcing (BPO)

SVAR - Spoken English

Automated spoken English test that measures fluency, pronunciation, active listening, vocabulary, gr...

SVAR - Spoken French

Automated spoken French test that measures fluency, pronunciation, active listening, vocabulary, gra...

SVAR - Spoken Spanish

Automated spoken Spanish test that measures fluency, pronunciation, active listening, vocabulary, gr...

WriteX - Email Writing

Open response test that evaluates the ability to write proper emails in English. The test provides s...

WriteX - Essay Writing

Open response test that evaluates the ability to write in English on a given topic. The test provide...

Customer Orientation

Situational judgment test that measures the ability to resolve customer queries, requests and compla...

Customer Service Situational Judgment Test

Situational judgment test that measures the ability to make good decisions in customer service situa...

Effective Performance Management

Situational judgment test that measures the ability to track the team's performance, provide feedbac...

Team Lead Situational Judgement Test

Situational judgment test that measures the ability to make good decisions as a team lead. The candi...

Basic Computer Literacy (Simulation)

A simulated test that measures the ability to use MS Word, MS Excel, and email to perform basic task...

Data Entry

Simulated data entry test that measures the ability to accurately transcribe data from pre-filled fo...

Typing

A typing test that evaluates typing speed and accuracy....

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