Retail Sales Aptitude

Test Description

A test that measures the knowledge of retail store operations and the ability to manage customers at a retail store. It contains both multiple-choice and situational judgment questions.


Language(s)

English, Chinese, Arabic


Competencies measured

Store Management

Customer Management

Work Management

Service Orientation

Selling Skills


Topics Covered

Managing store operations

Display of merchandise

Providing good customer service

Handling customer grievances

Managing store display

Selling retail products


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