Customer Service Situational Judgment Test

Test Description

Situational judgment test that measures the ability to make good decisions in customer service situations. The candidate has to mark the best and the worst action for every situation.


English, Hindi, Chinese, Arabic, French, Spanish

Competencies measured

Customer Service Orientation

Customer Expectation Management

Self Management

Problem Solving Skills

Relevant to these Job Roles

Hire the best talent by using right pre-employment assessment and interview solution

candidates evaluated annually
clients globally
Fortune-500 customers
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